TicketFlow

Modern ticket management

Resolve requests faster with a clean, powerful workflow

TicketFlow centralizes customer requests, automates routing, and gives your team the clarity to respond quickly and consistently—at any scale.

New ticket • Website bug

Open

Priority High

SLA 2h remaining

Channel Email

Assigned to

Dana

Next step Reply

Everything your team needs

Simple, powerful tools to receive, triage, and resolve tickets.

Unified Inbox

All requests from email, chat, and forms in one queue with clear ownership.

• Merge duplicates
• Bulk actions
• SLA timers

Automation

Auto-assign, tag, and escalate based on rules—keep work moving.

• Rules & triggers
• Macros
• Workflows

Insights

Understand performance with dashboards for volume, SLAs, and CSAT.

• Team metrics
• Trends
• Exports

How it works

From intake to resolution in three simple steps.

Capture

Connect email, chat, and forms. Everything lands in your inbox.

Intake Channels

Route

Use rules and SLAs to prioritize and assign automatically.

Smart Routing

Resolve

Reply with templates, collaborate, and close with confidence.

Resolution

Simple pricing

Start free. Upgrade as your team grows.

Starter

For individuals and small teams.

Up to 3 agents
Basic automations
Basic automations
Standard SLAs

Get Started

Popular

Growth

For growing support teams.

Unlimited agents
Advanced workflows
Analytics

Contact Sales

Enterprise

Security and control at scale.

SAML SSO
Custom SLAs
Dedicated support

FAQs

Answers to common questions.

Can I import from my current tool?

Yes. Use our CSV importer or API to migrate tickets and users.

Do you offer SLAs?

Absolutely. Create SLA policies by priority and channel.

Is there an API?

Yes, a REST API is available for custom integrations.

Ready to streamline your support?

Create your workspace in minutes and invite your team.